We design, train and deploy voice and chat agents that answer your calls, reply to your customers, qualify your leads and complete everyday tasks inside your existing tools, with your tone, your rules and your data.
Overview
Most businesses lose revenue in the gaps: the call nobody picked up at 8pm, the quote request that sat in an inbox for two days, the same twenty questions answered by hand every morning. AI agents close those gaps.
Clarivoc agents are not generic chatbots. Each one is trained on your knowledge, connected to your systems and constrained by rules you approve, so it answers accurately, escalates properly and logs everything it does.
Answer inbound calls instantly, take reservations, qualify enquiries and route complex cases to the right person with a full written summary.
Live on your website, WhatsApp and social inboxes, replying in seconds with answers grounded in your own approved content.
Ask the right questions, score intent, enrich the record and push genuinely qualified opportunities straight into your CRM.
Resolve repetitive requests end to end, classify the rest, attach context and escalate only what really needs a human.
Check real availability, confirm appointments, send reminders and handle reschedules without a single back-and-forth email.
Give your teams instant answers from policies, contracts, product data and past projects instead of hunting through folders.
Accuracy & control
An agent is only as good as what it knows and what it is allowed to do. We build both sides deliberately.
Your documents, product data and past conversations become a retrieval layer the agent can quote from. Your escalation policy, tone of voice and compliance limits become guardrails it cannot cross.
Impact
Agents are measured like any other team member: response time, resolution rate, revenue captured and cost per interaction.
Every call, chat and form gets an immediate, accurate response.
Nights, weekends and public holidays handled at the same quality.
Your team stops repeating answers and starts handling exceptions.
Enquiries reach sales already scored, enriched and ready to call.
Agents take bookings, answer amenity questions and upsell packages in the guest's language, day or night.
Appointment booking, reminders, preparation instructions and routing to the right department.
Qualify budget, area and timeline, book viewings and hand agents a warm, complete brief.
Order status, returns, stock and product questions resolved without a queue or a ticket.
A chatbot follows a scripted decision tree and fails the moment a customer phrases something unexpectedly. Our agents understand intent, retrieve answers from your own documents and records, and take real actions in your systems: creating a booking, updating a CRM record, raising a ticket. They also know when to stop and hand over to a person.
That is the risk we engineer against. Answers are grounded in sources you approve, prices and policies come from your systems rather than the model, and confidence thresholds trigger a human handover instead of a guess. Every conversation is logged and reviewed during the first weeks so we can tighten the guardrails with real data.
English and Arabic are fully supported, including Gulf dialects for voice, along with French, Spanish, Hindi, Urdu, Tagalog and most other major languages. A single agent can switch language mid-conversation based on how the customer speaks or writes.
In almost all cases, yes. We integrate with the common platforms directly and connect to anything else through APIs, webhooks or telephony providers. Where a system genuinely has no interface, we build a bridge rather than asking you to replace it.
A focused first use case typically goes live in three to six weeks: one week to scope and gather knowledge, two to three weeks to build and integrate, then a supervised pilot before full traffic. Larger multi-channel programmes are phased so each stage delivers value on its own.
It escalates cleanly. On a call it transfers to the right person or takes a message; in chat it hands over to your team with the full transcript, the customer record and a summary of what has been tried. Customers never hit a dead end, and your team never starts from zero.
Book a 30-minute demo and we will run your own scenarios through a live agent, on your own questions.
